Privacy Policy
How we handle your information
Overview
Realms Unknown Festival ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website at realmsunknown.com.
Information We Collect
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing activity through analytics services, including:
- Browser type and version
- Operating system
- Pages viewed and time spent on pages
- Referring website
- Geographic location (city/state level)
- Device type (mobile, tablet, desktop)
Information You Provide
If you contact us through our contact form or email, we collect:
- Your name
- Email address
- Message content
How We Use Your Information
We use the collected information to:
- Improve our website and user experience
- Understand visitor behavior and preferences
- Respond to inquiries and provide customer support
- Send festival updates and announcements (if you opt in)
Analytics Services
We use analytics services (including Google Analytics) to understand how visitors interact with our website. These services use cookies to collect information in an anonymous form. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Ticket Sales
Ticket sales are processed through Ticket Tailor, a third-party service. When you purchase tickets, you are subject to Ticket Tailor's privacy policy and terms of service. We do not directly collect or store payment information.
Third-Party Links
Our website contains links to third-party websites, including social media platforms (Facebook, Instagram, TikTok). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookies through your browser settings, but disabling cookies may limit certain website functionality.
Data Security
We implement reasonable security measures to protect your information. However, no internet transmission is 100% secure. We cannot guarantee absolute security of data transmitted to our website.
Your Rights
Because we collect only anonymous analytics data through Google Analytics, we do not maintain a database of personally identifiable user information. If you contact us via email or our contact form, you may request that we delete your contact information from our records at any time.
To manage or opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on.
Children's Privacy
Realms Unknown is a family-friendly festival, and our website is appropriate for all ages. We do not knowingly collect personal information from anyone, including children. Our website uses only anonymous analytics that do not identify individual visitors. Parents and guardians should supervise children's internet use as appropriate.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Realms Unknown Festival
Email: Contact Form